How Teleconsult Works

Home How Teleconsult Works

— WHAT IS ORAL MEDICINE —

Oral Medicine is a dental specialty representing the interface between Dentistry and Medicine. Oral Medicine specialty deals with mouth and facial problems that could be related to systemic diseases and not directly related to teeth. These problems may involve oral skin problems related to dermatological/skin diseases, Jaw joint pain, mouth and face pain not related to a dental pain, Oral cancer, and snoring and sleep related dental problems. Contact us and book your consultation to know more about your problem.

Why Video Consultation Works in Oral Medicine

Unlike many dental procedures, Oral Medicine focuses on diagnosis and treatment planning.

During your first consultation we review:

  • your medical history
  • symptoms
  • photographs
  • previous biopsy results
  • blood tests
  • radiographs
  • specialist reports

Following Assessment, Next Steps May Include

Following this assessment, we determine the most appropriate next step. That may include:

  • reassurance that the condition is a normal anatomical variation
  • arranging blood investigations
  • prescribing medication
  • recommending a biopsy
  • organising surgery
  • referring you to an appropriate specialist
  • arranging follow-up

Many patients do not require an initial face-to-face consultation to reach these decisions.

— CANDIDATE GUIDANCE —

Who Is Telehealth Ideal For?

Teleconsultations are ideal if you:

Live in rural or regional Australia
Live interstate
Have mobility difficulties
Have chronic pain
Need a specialist opinion before travelling
Have already seen multiple dentists without a diagnosis
Want to know whether further tests are necessary

— HOW TO BOOK? —

Follow our simple 5-step process for specialist Oral Medicine teleconsultation care across Australia.

Step 1

Email Us, Include:

  • Referral (if available)
  • Clinical photographs
  • Medical history
  • Blood tests
  • Biopsy reports
  • Scans & radiographs
  • Current medications
Step 2

Case Review

  • Dr Alqudah personally reviews your information.
  • Your case is triaged for priority care.
Step 3

Appointment Selection

  • Receive available appointment times via email.
  • Choose a suitable time for your schedule.
Step 4

Video Consultation

  • Meet securely online from the comfort of home.
  • Receive an expert diagnosis where possible.
  • Receive a comprehensive written management plan.
Step 5

Follow-Up & Organised Care

  • Pathology requests
  • Blood tests
  • Imaging
  • Biopsy
  • Surgery coordination
  • Referral to an appropriate provider
Comprehensive Care Pathway

If Further Treatment Is Required?

If additional investigations or treatment are required, Dr Alqudah will coordinate the next step. Depending on your diagnosis, this may include:

Pathology requests Blood tests Imaging Referral to an Oral Surgeon Referral to an ENT Specialist Referral to a Dermatologist Referral to your GP Referral to a Local Dentist

Our goal is to ensure that every patient has a clear diagnosis and an organised treatment pathway, regardless of where they live.

Consultation Fees & Insurance Details

Important information regarding Medicare rebates, private health insurance, and payment policies.

Medicare Rebates Notice

As Oral Medicine is a recognised dental specialty, consultations at our practice are not eligible for Medicare rebates.

Private Health Insurance

Patients with private health insurance may be entitled to a partial rebate, depending on their level of dental cover and individual policy. As rebate amounts vary between insurers and plans, we recommend contacting your private health insurance provider before your appointment to confirm your level of cover. Unfortunately, we are unable to estimate or advise on the rebate you may receive.

Payment Terms

Full payment is required prior to your consultation. Payment can be made by bank transfer using the account details provided when your appointment is confirmed.

Patient Support

If you have any questions regarding consultation fees or the payment process, please contact our team and we will be happy to assist.

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